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The Manager of Membership Programs and Development Services is responsible for:
• Management and maintenance of IHP’s development database
• Fulfillment of benefits to all Members
• Processing reports
• Providing support to the Office of Institutional Advancement
Responsibilities:
• Manage daily office procedures including gift receipting, gift acknowledgement, reporting, and data management using IHP’s fund raising software: Results Plus
• Ensure fulfillment of membership benefits for (1) Individuals and Households, and (2) Corporations, Businesses and Non-profit Organizations
• Organize assignments and follow-up process for Vice President of Institutional Advancement & Director of Development
• Provide organizational and computer support to Development with data sorts to generate lists, letters, etc from database
• Keep development database up-to-date
• Provide month-end reports for Business Office reconciliation
• Provide support for special events, including assistance with logistics before and after events
• Support other departments at the House with mailing lists or data sorts as needed
• Assist with proposals and grants
• Prepare reports for foundation and government grants and others as needed
• Act as Development Office liaison for the annual Business Office Audit
• Other tasks as assigned
Education/Experience
Bachelor’s degree and minimum of two years of experience in database management. The ideal candidate will have demonstrated data and gift processing experience, as well as the ability to learn IHP’s database Results Plus; and will possess excellent interpersonal, communication, and decision-making skills. Some experience in event planning; excellent marketing skills; strong time-management skills; the ability to multi-task; and self-motivation is required. Will also have strong computer skills including expertise in MS Office, especially Excel, and the ability to learn and effectively use new software programs. A working knowledge of volunteer management including strategies for recruiting, training, and supporting a diverse group of volunteers is also required. Providing outstanding customer service and being able to build lasting relationships with internal and external customers is a must. Should be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision. Ability to work some evenings and weekends.
Status: Full-Time
Relevant Work Experience: 2+ years
Educational Level: BA/BS
Salary: Commensurate with experience
Organizational Relationships:
Manager of Membership Programs reports to the VP of Institutional Advancement and works closely with the Director of Development and Director of Marketing
Please send a resume and cover letter to development@ihphilly.org. Deadline to apply is January 31st, 2011. NO PHONE CALLS.
To learn more about International House Philadelphia, we encourage you to visit our website www.ihousephilly.org
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